Building a restaurant telephony AI host with Amazon Bedrock AgentCore and Amazon Nova 2 Sonic

Jul 16, 2026

AWS published a guide to building a voice ordering system using Amazon Bedrock AgentCore and Amazon Nova 2 Sonic for real-time speech. The system connects to a restaurant backend via the Model Context Protocol (MCP) and uses a SIP gateway on ECS/Fargate to bridge phone calls. It pre-warms the agent session during ringing to avoid dead air.

Why it matters: This demonstrates a practical, deployable voice AI agent for telephony, showcasing AWS's latest tools for real-time conversational AI in a customer-facing role.

Full story at: AWS Machine Learning Blog ↗