CoopVoce adopts ElevenLabs voice AI for support calls

Jul 11, 2026

Italian telecom CoopVoce has deployed ElevenLabs' voice AI for customer support calls, resulting in a 10% increase in customer willingness to engage with its AI assistant within days. The AI assistant uses natural-sounding speech to handle customer inquiries, aiming to improve the user experience.

Why it matters: This deployment demonstrates how advanced voice AI can quickly enhance customer engagement in telecom support.

Full story at: ElevenLabs Blog ↗