ElevenLabs Launches ElevenAgents Spotlight for Agent Improvement

Jul 11, 2026

ElevenLabs has introduced ElevenAgents Spotlight, an observation and improvement layer for its ElevenAgents platform. The tool is designed to help increase resolution rates and customer satisfaction across all channels.

Why it matters: This enhancement offers a systematic approach to improving AI agent performance, which could advance customer service automation.

Full story at: ElevenLabs Blog ↗