New Protocol Quantifies Systemic Risks of Automation, Preserving Human Roles
A preprint introduces PHP-AIO, a five-gate decision protocol designed to quantify systemic risks—such as tacit knowledge erosion and resilience reduction—when evaluating automation in organizations. Unlike standard cost-benefit analysis, PHP-AIO produces auditable decisions (automate, augment, hybrid, preserve) and incorporates a closed-form automation-debt measure. The protocol also requires a regulator-mandated human-in-the-loop anchor to mitigate identified risks.
Why it matters: This protocol offers a formal method to account for long-term organizational risks often overlooked by traditional ROI analysis, potentially influencing how automation decisions are made by companies and regulators.
Full story at: arXiv Computers and Society ↗